Frequently Asked Questions

General Information

Can I get medical treatment even though I don’t have health insurance?

YES. There are many healthcare providers who will provide medical treatment and wait until the resolution of your case to be paid. Dealing with the hassle of the insurance companies should not be a bar to you getting the medical treatment you need. We at Johnson Livingston can provide solutions and referrals to medical providers who can help.

Should I talk to the insurance company?

NO. While working for the insurance company early in my career, I learned that the purpose of recorded statements and interviews was to find ways to either avoid responsibility or lower the value of your claim. You should never talk to an insurance company representative without first consulting with an attorney. This goes for both the other person’s insurance company as well as your own.

How long will it take for my case to resolve?

DEPENDS. While there are things that Johnson Livingston can do to expedite the process, each case is different and each insurance company approaches cases differently. At Johnson Livingston we diligently prepare the claim to avoid unnecessary delays to get you fair compensation as soon as possible.

What kind of compensation am I entitled to?

The purpose of personal injury law is to place you in as close to the same place you would have been in, had the at fault person followed the safety rules. This can include lost wages, past medical expenses, future medical expenses, and compensation for the interruption in your life.

Hiring an Attorney

Am I obligated to hire Johnson Livingston if I call you?

ABSOLUTELY NOT. Our ultimate goal at Johnson Livingston is to obtain the best outcome for you. Our advice and consultation is free with no obligation.

Do I need an attorney?

IT DEPENDS. Not every claim or injury needs an attorney. There are many different factors in a case to consider to determine whether or not you need an attorney. Occasionally those factors make it a better choice to not get an attorney. Johnson Livingston has numerous times advised potential clients to file the claim without an attorney so that the best possible outcome is achieved for the client. These questions can be answered during our Free Consultation.

Does hiring an attorney mean that I’ve filed a lawsuit?

NO. A common misconception is that if you hire an attorney that you have filed a lawsuit and “sued” someone. This is not the case. The first step in the process is to make a claim with the insurance. This process is not a lawsuit and is the first step to get you reasonable compensation for your injuries.

How soon should I contact an attorney?

AS SOON AS POSSIBLE. Most injury or plaintiff lawyers will offer a free consultation as well as have free materials available to help you understand the process. Whether you contact Johnson Livingston or another attorney, it is important to get experienced advice as soon as possible. Johnson Livingston moves quickly to document and obtain important evidence that will facilitate a quick and fair resolution to your case. The sooner a competent attorney is involved to gather the necessary evidence, the better.

What types of cases does Johnson Livingston take?

MANY TYPES OF CASES. Johnson Livingston specializes in most types of personal injury cases. Semi-truck, Dog Bites, Car Crashes, Slip & Falls (Premise Liability), Injuries caused by defective products (Product Liability), Wrongful Death, and other specialized cases including haunted houses, zip-lines, and essential oils.

Why should I hire Johnson Livingston?

CLIENT COMMITMENT. Our job at Johnson Livingston is to make this process as easy as possible and get the best outcome for your individual case. Using our experience and expertise, our job is to put you in the most advantageous position and guide you through the process.

Johnson | Livingston, LLC

Personal Injury & Trial Attorneys

195 South Orem Blvd, Suite 1

Orem, UT 84058


Call: (801) 948-9670

Text: (801) 683-5359

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